General
How can I contact the Tax Advice team for support?
You can reach out to the Tax Advice Team in 3 ways:
1. You can call us , Monday -Friday from 10am – 6pm at +359-895-20-10-10 (Recommended)
2. You can send us an email at : office@taxadvice.bg
3. Fill out our contact form on the bottom corner of our website
1. You can call us , Monday -Friday from 10am – 6pm at +359-895-20-10-10 (Recommended)
2. You can send us an email at : office@taxadvice.bg
3. Fill out our contact form on the bottom corner of our website
What is this feature U.S. Bank Account by Tax Advice?
Tax Advice's USD Bank Account is a new feature that allows our users to virtually obtain a US bank address to receive payments from IRS, State tax Authorities, individuals and companies through the ACH & Wire network directly to their Tax Advice's USD account.
What is the purpose of this feature?
Whether you are a student , freelancer or independent contractor receiving payments from a U.S. company, a digital entrepreneur selling products through marketplaces, or a freelancer working on remote job platforms, or simply someone who needs to receive funds from the U.S.
Now with Tax Advice’s US Bank Account, forget about the need for digital wallets or traditional bank accounts in the U.S.
Tax Advice offers you a platform to receive local payments in the U.S. and transfer funds at the real exchange rate to your home country in Euros and Crypto stable coins /USDC/.
Now with Tax Advice’s US Bank Account, forget about the need for digital wallets or traditional bank accounts in the U.S.
Tax Advice offers you a platform to receive local payments in the U.S. and transfer funds at the real exchange rate to your home country in Euros and Crypto stable coins /USDC/.
Who has access to this feature?
Tax Advice's USD Bank Account is available in most countries where Tax Advice provides services, giving users the ability to access a U.S. bank account to facilitate their international transactions.
However, there are some countries where this functionality is NOT Available due to local restrictions and regulations.
However, there are some countries where this functionality is NOT Available due to local restrictions and regulations.
How can I enable this feature?
Visit www.taxadvice.bg from your computer and click on the “U.S. Bank Account” menu:
1. Accept the Terms of Use
2. Complete the Sign-up process
3. Verify your identity with our provider
4. Get your personal local USD Bank account details available
5. Start receiving USD
1. Accept the Terms of Use
2. Complete the Sign-up process
3. Verify your identity with our provider
4. Get your personal local USD Bank account details available
5. Start receiving USD
Prohibited Activities
You CANNOT use your U.S. Bank Account with Tax Advice to undertake or enable by you or any third party unlawful or abusive activity, fraud, unlawful gambling, intellectual property infringement, investment or credit services, check cashing, bail bonds, collections agencies, counterfeit or unauthorized goods, drugs and drug paraphernalia (including pseudo pharmaceuticals), substances designed to mimic illegal drugs, adult content and services, multi-level marketing, unfair, predatory or deceptive practices, money services, money transmission, digital asset exchange on behalf of third parties, and any business that our banking partner believes poses elevated financial risk, legal liability, or violate card network rules or bank policies.
Tax Advice may update this Prohibited Activities List at any time without notice.
Tax Advice may update this Prohibited Activities List at any time without notice.
How to delete or close my account?
Before closing or deleting your Tax Advice US Bank account, please withdraw your remaining balance.
You can email us at office@taxadvice.bg to deactivate your account.
You can email us at office@taxadvice.bg to deactivate your account.
How do I change my email address?
To change your email address, login to your Tax Advice profile and update it.
Security
How do I know my account is safe?
1.Multi-Factor Authentication
We enable MFA for every user that signs up. We log you out every time and you have to sign back in with an OTP to ensure it's you and only you who has access to your account.
2.PIN and Security File
Your funds ar held in wallets that you will have full ownership and control over, meaning we or our partners will not be able to access or run away with your funds, for additional assurance that you are the sole controller of your funds.
You access your funds by way of your PIN which only you have access over.
We enable MFA for every user that signs up. We log you out every time and you have to sign back in with an OTP to ensure it's you and only you who has access to your account.
2.PIN and Security File
Your funds ar held in wallets that you will have full ownership and control over, meaning we or our partners will not be able to access or run away with your funds, for additional assurance that you are the sole controller of your funds.
You access your funds by way of your PIN which only you have access over.
I lost my PIN. What can I do?
Don’t worry, not all is lost if you CANNOT remember your PIN. Contact us.
If you lost BOTH your PIN AND your access to Email OTP Security Code, you CANNOT access the funds in your Tax Advice wallet.
You acknowledged this warning during our onboarding steps several times, and is a part of our terms of use and policies.
Tax Advice is NOT liable for any loss of funds.
Please make sure you do NOT lose or forget your PIN and don’t lose access to your Email OTP Code .
If you lost BOTH your PIN AND your access to Email OTP Security Code, you CANNOT access the funds in your Tax Advice wallet.
You acknowledged this warning during our onboarding steps several times, and is a part of our terms of use and policies.
Tax Advice is NOT liable for any loss of funds.
Please make sure you do NOT lose or forget your PIN and don’t lose access to your Email OTP Code .
What you should do if you have lost access to your email?
1. Immediately STOP any deposits entering your Tax Advice USD account. We are not liable for any funds that are lost in the process.
2. Withdraw all your funds from your current wallet.
3. Contact us immediately, so we can figure out next steps. Note that we will go through secure steps to validate you are who say you are. This occasion is very rare, and the process may take a bit to ensure we go through steps securely. This might include short Video recording of you and Selfie with valid current ID.
2. Withdraw all your funds from your current wallet.
3. Contact us immediately, so we can figure out next steps. Note that we will go through secure steps to validate you are who say you are. This occasion is very rare, and the process may take a bit to ensure we go through steps securely. This might include short Video recording of you and Selfie with valid current ID.
How do I protect myself against cyberattacks and information breaches?
Information is a valuable asset that needs to be protected against cyberattacks and data breaches. Here is our guide to equip you with essential strategies and tips to ensure your information remains protected from cyber threats:
Beware of these typical scams:
Phishing: This is a type of scam that involves tricksters using fake communications to obtain sensitive data.
1. Verify the sender's email address and confirm that the email is coming from a trusted source.
2. Don't click on links or download attachments unless you're certain of the sender's identity and purpose.
3. Spot typos or poor grammar, which is common in phishing scams.
4. Phishing emails often start with a vague “Dear Customer” or similar phrases.
5. Be wary of time-sensitivity threats, often involving artificial urgency, such as warnings of consequences for not acting quickly.
Spear Phishing: A more targeted form of phishing. Attackers craft their deceptive emails to specific individuals or departments.
1. Be cautious of emails or text messages that appear to come from colleagues or executives.
2. If an email from a colleague or executive asks you for sensitive data or to conduct an unusual task, verify the request through a separate communication channel.
3. Attackers can make emails appear as if they are coming from a trusted source. Always double-check the email address.
Social Engineering:A technique used by attackers, leveraging human psychology to manipulate individuals into revealing sensitive information.
1. If someone you don't know is asking for information, be wary. Genuine organizations usually don't ask for sensitive information without prior context.
2. If you receive an unexpected or unusual request, always verify it through a separate communication channel before sharing any information.
Adding layers of protection
MFA: Also known as Multi-Factor Authentication which significantly enhance account safety by requiring more than one form of verification to access an account.
At Tax Advice, we enable MFA for all accounts. It’s activated by default visa email OTP security code.
Safe Web Browsing: Malicious websites pose significant risks, from infecting your device with malware to stealing your personal information.
1. Ensure the website uses HTTPS and displays a padlock icon for security.
2. Avoid clicking on shortened URLs which may lead to unsafe sites.
3. Use a reputable browser and ensure it's always up-to-date to benefit from the latest security features.
4. Avoid unknown or suspicious websites. Stick to known and trusted websites.
Public Wi-Fi: Use with Caution
1. Use a VPNs as this encrypts your data, providing an extra layer of protection when on public networks.
2. Try not to log into accounts that hold sensitive information (e.g., banking or email) when connected to public Wi-Fi.
3. Ensure your devices have the latest security updates and use a strong firewall to protect against potential threats.
Physical Security: Protect Your Devices
1. Always lock your computer when stepping away from your desk, even for a brief period.
2. Avoid leaving your devices unattended in public spaces where they can be easily accessed or stolen.
3. Use strong passwords and encryption to make it harder for anyone to access your device without authorization
Beware of these typical scams:
Phishing: This is a type of scam that involves tricksters using fake communications to obtain sensitive data.
1. Verify the sender's email address and confirm that the email is coming from a trusted source.
2. Don't click on links or download attachments unless you're certain of the sender's identity and purpose.
3. Spot typos or poor grammar, which is common in phishing scams.
4. Phishing emails often start with a vague “Dear Customer” or similar phrases.
5. Be wary of time-sensitivity threats, often involving artificial urgency, such as warnings of consequences for not acting quickly.
Spear Phishing: A more targeted form of phishing. Attackers craft their deceptive emails to specific individuals or departments.
1. Be cautious of emails or text messages that appear to come from colleagues or executives.
2. If an email from a colleague or executive asks you for sensitive data or to conduct an unusual task, verify the request through a separate communication channel.
3. Attackers can make emails appear as if they are coming from a trusted source. Always double-check the email address.
Social Engineering:A technique used by attackers, leveraging human psychology to manipulate individuals into revealing sensitive information.
1. If someone you don't know is asking for information, be wary. Genuine organizations usually don't ask for sensitive information without prior context.
2. If you receive an unexpected or unusual request, always verify it through a separate communication channel before sharing any information.
Adding layers of protection
MFA: Also known as Multi-Factor Authentication which significantly enhance account safety by requiring more than one form of verification to access an account.
At Tax Advice, we enable MFA for all accounts. It’s activated by default visa email OTP security code.
Safe Web Browsing: Malicious websites pose significant risks, from infecting your device with malware to stealing your personal information.
1. Ensure the website uses HTTPS and displays a padlock icon for security.
2. Avoid clicking on shortened URLs which may lead to unsafe sites.
3. Use a reputable browser and ensure it's always up-to-date to benefit from the latest security features.
4. Avoid unknown or suspicious websites. Stick to known and trusted websites.
Public Wi-Fi: Use with Caution
1. Use a VPNs as this encrypts your data, providing an extra layer of protection when on public networks.
2. Try not to log into accounts that hold sensitive information (e.g., banking or email) when connected to public Wi-Fi.
3. Ensure your devices have the latest security updates and use a strong firewall to protect against potential threats.
Physical Security: Protect Your Devices
1. Always lock your computer when stepping away from your desk, even for a brief period.
2. Avoid leaving your devices unattended in public spaces where they can be easily accessed or stolen.
3. Use strong passwords and encryption to make it harder for anyone to access your device without authorization
What to do when your account gets locked from too many PIN attempts. (MFA)
If you find yourself locked out of your account after maxing out your OTP verification attempts, please email us at office@taxadvice.bg to quickly bring this to our attention.
Tips when receiving your OTP verification codes:
Check Mobile Network Signal:
Ensure that your mobile device has a strong network signal. Weak or no signal may result in delayed or failed OTP delivery.
Update Contact Information:
Make sure your email address linked to your accounts are up-to-date. OTPs are sent to the contact information associated with your account.
Verify Spam Folder:
Check your email spam or junk folder. Sometimes, OTP emails may be filtered there!
Whitelist Sender:
Add the sending email address or phone number to your contacts or whitelist to prevent OTP messages from being marked as spam.
Enable Notifications:
Ensure that notifications for messages and emails are enabled on your device. Sometimes, OTPs may be received but not immediately visible if notifications are turned off.
Clear Message Storage:
Make sure your messaging app or email inbox is not full. Delete unnecessary messages to create space for incoming OTPs!
Avoid Public Wi-Fi for Sensitive Transactions:
When conducting sensitive transactions, avoid using public Wi-Fi, as it may be less secure and could result in delayed or compromised OTP delivery.
Tips when receiving your OTP verification codes:
Check Mobile Network Signal:
Ensure that your mobile device has a strong network signal. Weak or no signal may result in delayed or failed OTP delivery.
Update Contact Information:
Make sure your email address linked to your accounts are up-to-date. OTPs are sent to the contact information associated with your account.
Verify Spam Folder:
Check your email spam or junk folder. Sometimes, OTP emails may be filtered there!
Whitelist Sender:
Add the sending email address or phone number to your contacts or whitelist to prevent OTP messages from being marked as spam.
Enable Notifications:
Ensure that notifications for messages and emails are enabled on your device. Sometimes, OTPs may be received but not immediately visible if notifications are turned off.
Clear Message Storage:
Make sure your messaging app or email inbox is not full. Delete unnecessary messages to create space for incoming OTPs!
Avoid Public Wi-Fi for Sensitive Transactions:
When conducting sensitive transactions, avoid using public Wi-Fi, as it may be less secure and could result in delayed or compromised OTP delivery.
Pricing / fees
What are the fees?
$0 opening cost- a completely free local USD account in America.
$0 maintenance costs - you only pay, if you use it
$0 minimum balance requirement
The only fee we charge is when you transfer money out of your US Bank Account, a transaction fee of 1% for withdrawing funds Fee will be directly deducted from the funds sent.
FX Exchange Rates
As for exchange rates: we keep very competitive exchange rates . We don’t currently charge markups on these exchange rates. Fees and exchange rates will always show transparently as part of a transaction, unlike other applications.
Depositing money into your balance:
We currently have no fees for receiving deposits.
Withdrawals from your balance:
All withdrawal fees will transparently show on your dashboard and that will be the best way to see what current fees exist at any point in time for your account.
$0 maintenance costs - you only pay, if you use it
$0 minimum balance requirement
The only fee we charge is when you transfer money out of your US Bank Account, a transaction fee of 1% for withdrawing funds Fee will be directly deducted from the funds sent.
FX Exchange Rates
As for exchange rates: we keep very competitive exchange rates . We don’t currently charge markups on these exchange rates. Fees and exchange rates will always show transparently as part of a transaction, unlike other applications.
Depositing money into your balance:
We currently have no fees for receiving deposits.
Withdrawals from your balance:
All withdrawal fees will transparently show on your dashboard and that will be the best way to see what current fees exist at any point in time for your account.
What are the fees and limits?
ACH / Wire transfers
Minimum received amount: $1 USD,
Deposit fee: FREE
Withdraw Fee: 1 %,
Crediting time: up to 1-5 business days.
Minimum received amount: $1 USD,
Deposit fee: FREE
Withdraw Fee: 1 %,
Crediting time: up to 1-5 business days.
How does the USD virtual account work?
The U.S. Bank Account at Tax Advice enables you to receive your tax refund and local payments in the United States through Wire transfers and ACH transfers, whether from your own bank accounts or from third-party accounts, such as those belonging to companies and individuals.
For example, you can transfer funds from your PayPal account to your US Bank account.
Additionally, you can use your USD Bank account address on platforms that make payments to US bank accounts via the ACH network, simplifying the process of receiving funds from various sources.
For example, you can transfer funds from your PayPal account to your US Bank account.
Additionally, you can use your USD Bank account address on platforms that make payments to US bank accounts via the ACH network, simplifying the process of receiving funds from various sources.
How does Tax Advice make money and provide better rates than other methods?
Currently, the main way we make money and sustain ourselves as a business is that that we provide tax preparation services.
The virtual USD bank account is a convivence for all our clients and we make minimal cut to be able to sustain the bank products for our clients.
We are able to provide better rates, lower fees and faster payments overall compared to banks or other traditional methods as we leverage modern technology and the blockchain as our global money movement rails.
The virtual USD bank account is a convivence for all our clients and we make minimal cut to be able to sustain the bank products for our clients.
We are able to provide better rates, lower fees and faster payments overall compared to banks or other traditional methods as we leverage modern technology and the blockchain as our global money movement rails.
Registration and onboarding
What types of IDs do you accept?
We usually accept Passports and recognized National IDs, including driver's licenses and state IDs.
For any type of ID, please follow the instructions for faster and automated approvals:
• The ID MUST be valid . We will automatically reject invalid IDs.
• Make sure the data is readable and there is no glare or blurriness.
• Make sure all 4 corners are shown
For any type of ID, please follow the instructions for faster and automated approvals:
• The ID MUST be valid . We will automatically reject invalid IDs.
• Make sure the data is readable and there is no glare or blurriness.
• Make sure all 4 corners are shown
What is KYC and how long does it take?
KYC or "Know Your Customer" is a mechanism to verify the identity of customers in compliance with legal requirements. Our financial partners require this to make sure all of Tax Advice’s customers are protected and are who they say they are.
We do this through a series of checks to verify your identity such as collecting identification document like a passport or national ID.
KYC can be as fast as 3 minutes !
If you pass all our checks, we can set you up with an account almost instantly after finishing all our steps.
If we need additional information to create your account, a member of the team will be in touch within the next 3-5 business days.
We do this through a series of checks to verify your identity such as collecting identification document like a passport or national ID.
KYC can be as fast as 3 minutes !
If you pass all our checks, we can set you up with an account almost instantly after finishing all our steps.
If we need additional information to create your account, a member of the team will be in touch within the next 3-5 business days.
How do I create an account?
Sign up at app.taxadvice.bg
Complete your tax application and sign your legal agreement
Onboard.
Go to the U.S. Bank account button and start your onboarding process.
You’ll go through our identity verification or KYC process.
We do this as we are offering financial product and want to make sure we are protecting our users and the platform.
We require 3 types of information:
• The base level requires basic information such as your legal first and last name, date of birth, and email.
• We then collect your address of residence and tax number information (EGN, depending on your country).
• Lastly, we verify your identity through official government IDs such as national IDs, driver’s licenses or passports.
Wait a while...
If approved automatically, it takes 3 minutes to create a bank account!
If your documents are blurry or need extra review, we'll go through a quick manual review and will be in touching within 1-5 business days.
Congrats! You now have a local USD Bank account.
Complete your tax application and sign your legal agreement
Onboard.
Go to the U.S. Bank account button and start your onboarding process.
You’ll go through our identity verification or KYC process.
We do this as we are offering financial product and want to make sure we are protecting our users and the platform.
We require 3 types of information:
• The base level requires basic information such as your legal first and last name, date of birth, and email.
• We then collect your address of residence and tax number information (EGN, depending on your country).
• Lastly, we verify your identity through official government IDs such as national IDs, driver’s licenses or passports.
Wait a while...
If approved automatically, it takes 3 minutes to create a bank account!
If your documents are blurry or need extra review, we'll go through a quick manual review and will be in touching within 1-5 business days.
Congrats! You now have a local USD Bank account.
What countries does Tax Advice support?
We are accessible in a wide range of countries around the globe.
Please, get in touch with your specific country request.
Please, get in touch with your specific country request.
Receiving or depositing money
Do I get a local USD bank account number, routing number?
Yes, when you open your US Bank Account at Tax Advice, you will obtain your account number and routing number.
Log into your Tax Advice account, click on “US Bank Account,” and you will find the details of your account information.
Log into your Tax Advice account, click on “US Bank Account,” and you will find the details of your account information.
What types of deposits can I make?
Types of APPROVED deposits:
1. First party payments from your OWN bank (with your name)
2. Business payments from employer or clients showing their business name
3. Verified payment platforms. Examples:
Automatically accepted: Gusto, Deel, Upwork, Stripe, Fiverr
Others: Airbase, Airwallex, Amazon, Apple, Aspire, Bill.com, Currencycloud, Etsy, Melio, Mercury, PayPal, Plastiq, Shopify, StubHub, Veem.
4.Payoneer & PayPal payments
5. Third-party payments
Types of REJECTED deposits:
1. International wire transfers
2. Wire transfers made outside of the US.
You cannot receive payments on behalf of other people with recipient names other than your own, otherwise that is identity fraud. Any transactions made from rejected sources will be refunded back to the originating source.
Refunds take a similar time to be returned (1-5 business days).
1. First party payments from your OWN bank (with your name)
2. Business payments from employer or clients showing their business name
3. Verified payment platforms. Examples:
Automatically accepted: Gusto, Deel, Upwork, Stripe, Fiverr
Others: Airbase, Airwallex, Amazon, Apple, Aspire, Bill.com, Currencycloud, Etsy, Melio, Mercury, PayPal, Plastiq, Shopify, StubHub, Veem.
4.Payoneer & PayPal payments
5. Third-party payments
Types of REJECTED deposits:
1. International wire transfers
2. Wire transfers made outside of the US.
You cannot receive payments on behalf of other people with recipient names other than your own, otherwise that is identity fraud. Any transactions made from rejected sources will be refunded back to the originating source.
Refunds take a similar time to be returned (1-5 business days).
How do I receive or deposit money into this account?
1. ACH Transfers
2. Wire Transfer (Domestic within USA)
3. Connect directly to other payment platforms OR e-wallets
Once you open an account with Tax Advice, you will be provided with a USD account that has an Account Number, Routing Number, and Bank address information.
Send these bank details to your employer or anyone who wants to send you money.
2. Wire Transfer (Domestic within USA)
3. Connect directly to other payment platforms OR e-wallets
Once you open an account with Tax Advice, you will be provided with a USD account that has an Account Number, Routing Number, and Bank address information.
Send these bank details to your employer or anyone who wants to send you money.
How do I receive transfers from personal/individual accounts?
You can receive third-party payment transfers from personal accounts, subject to reviews and conditional approval!
You can receive remittances from family members or payments from other individuals without providing supporting documentation, ONLY for transactions that are less than $2,000.
If you are receiving a payment that is more than $2,000 from an employer, client, family member, or other individuals, please contact us. You will need to provide the following information:
• Sender's Bank Account Name: The name associated with the bank account sending the funds.
• Sender's Bank/Platform: The financial institution or platform where the transfer originates.
• Expected Amount: The total amount expected to be transferred monthly.
• Recurring or One-Time Transfer Type: Specify if this is a recurring or one-time transfer.
• Purpose of Transfer: Briefly describe the reason for the payment.
• Online Professional Profile:
Links to your business or professional profiles online.
Links to your sender's business or professional profiles online.
• Supporting Documentation:
Include relevant documents that substantiate the transaction. We will ask for: contracts / service agreements with your name and the names of your clients and their business, dated in the last 3 months.
paystubs or invoices with your name and the names of your clients and their business, dated in the last 3 months.
These are very important to ensure that your transfer will be approved.
More documents may be requested if deemed necessary.
Please expect us to respond with a review between 1-5 business days.
You can receive remittances from family members or payments from other individuals without providing supporting documentation, ONLY for transactions that are less than $2,000.
If you are receiving a payment that is more than $2,000 from an employer, client, family member, or other individuals, please contact us. You will need to provide the following information:
• Sender's Bank Account Name: The name associated with the bank account sending the funds.
• Sender's Bank/Platform: The financial institution or platform where the transfer originates.
• Expected Amount: The total amount expected to be transferred monthly.
• Recurring or One-Time Transfer Type: Specify if this is a recurring or one-time transfer.
• Purpose of Transfer: Briefly describe the reason for the payment.
• Online Professional Profile:
Links to your business or professional profiles online.
Links to your sender's business or professional profiles online.
• Supporting Documentation:
Include relevant documents that substantiate the transaction. We will ask for: contracts / service agreements with your name and the names of your clients and their business, dated in the last 3 months.
paystubs or invoices with your name and the names of your clients and their business, dated in the last 3 months.
These are very important to ensure that your transfer will be approved.
More documents may be requested if deemed necessary.
Please expect us to respond with a review between 1-5 business days.
How do I deposit USD from Paypal?
Step 1: Add USD your bank account
• To deposit from Paypal, first manually add your Tax Advice US bank account
• Go to PayPal [Wallet] and select [Link a bank]
• Select [Link to US bank account]. It should look like this.
Step 2:Add the Routing Number and Account Number of your Tax Advice US Bank account.
To find your details, log in to your Tax Advice account and click on your US Bank account .
Step 3: Transfer the funds to your Tax Advice US Bank account
• Go to your [Paypal Balance] and select [Transfer Money]
• Select [Standard] shipping method
• Enter the amount you want to transfer and click [Send]
• To deposit from Paypal, first manually add your Tax Advice US bank account
• Go to PayPal [Wallet] and select [Link a bank]
• Select [Link to US bank account]. It should look like this.
Step 2:Add the Routing Number and Account Number of your Tax Advice US Bank account.
To find your details, log in to your Tax Advice account and click on your US Bank account .
Step 3: Transfer the funds to your Tax Advice US Bank account
• Go to your [Paypal Balance] and select [Transfer Money]
• Select [Standard] shipping method
• Enter the amount you want to transfer and click [Send]
More than 5 days have passed since I made my transfer, and I still don´t see the funds credited. What should I do in this case?
Normally, bank transfers to your US virtual bank account will be reflected in your account within 1 to 5 business days. If after this time you still do not see the funds in your U.S. Bank account, please contact at office@taxadvice.bg
I have a question about a payment. How can I contact support?
Please reach out to our Tax Advice support team at :office@taxadvice.bg
My bank does not recognize the routing number for the payment; what should I do?
The correct Routing number for Lead Bank are 101019644 for your bank account.
This can be found on the FRB Services website at frbservices.org.
The American Bankers Association (ABA) also provides an online search tool for routing numbers, which you can access here.
This can be found on the FRB Services website at frbservices.org.
The American Bankers Association (ABA) also provides an online search tool for routing numbers, which you can access here.
From which platforms can I transfer to my US Virtual Account at Airtm?
You can transfer from any platform that allows transfers to US bank accounts in US dollars.
How to receive transfers from third parties to my Tax Advice US Bank Account
1.Share Your Banking Details:
Provide the routing number and account number of your Tax Advice USA Bank Account to the third party who will make the transfer.
Instructions for the Sender:
Instruct the sender to make an ACH transfer using the provided details.
This type of transfer is common in the U.S. and is usually free or has very low fees.
2.Monitor the Transfer:
Once the transfer is made, you will see the funds reflected in your Tax Advice balance within 1 to 5 business days.
3. Verify the receipt of funds:
Check your Tax Advice balance to confirm the arrival of the funds.
You will receive a email notification once the money is available.
4. Manage your funds:
Use Your Funds any way you want to.
Convert it to your local currency using instant SEPA transfer or Crypto Transfer in USDC.
Send payments to other users ,friends and family.
Withdraw the funds to other accounts or payment methods as you prefer.
Tip: Always confirm with the sender that the bank details are correct before proceeding with the transfer to avoid delays or errors.
Provide the routing number and account number of your Tax Advice USA Bank Account to the third party who will make the transfer.
Instructions for the Sender:
Instruct the sender to make an ACH transfer using the provided details.
This type of transfer is common in the U.S. and is usually free or has very low fees.
2.Monitor the Transfer:
Once the transfer is made, you will see the funds reflected in your Tax Advice balance within 1 to 5 business days.
3. Verify the receipt of funds:
Check your Tax Advice balance to confirm the arrival of the funds.
You will receive a email notification once the money is available.
4. Manage your funds:
Use Your Funds any way you want to.
Convert it to your local currency using instant SEPA transfer or Crypto Transfer in USDC.
Send payments to other users ,friends and family.
Withdraw the funds to other accounts or payment methods as you prefer.
Tip: Always confirm with the sender that the bank details are correct before proceeding with the transfer to avoid delays or errors.
How to receive a wire transfer in my USD Virtual Bank Account?
For situations that require faster processing or larger amounts, wire transfers are an excellent option.
Here’s how to use them:
Provide accurate information:
Share the complete details of your Tax Advice US Bank Account including:
• Account holder's name (as it appears on your Tax Advice profile).
• Routing number (ABA Routing Number).
• Account number.
• Receiving bank’s name and address (these details are provided in your Tax Advice account).
Instructions for the sender:
Instruct the sender to make a domestic wire transfer using the provided details.
Ensure the sender understands the potential costs associated with this type of transfer.
Processing time:
Wire transfers are usually processed more quickly, typically on the same day or the next business day.
Verify the receipt of funds:
Check your Tax Advice balance to confirm the arrival of the funds.
You will receive a email notification once the money is available.
Manage your funds:
Just like with ACH transfers, you can manage your funds in various ways within the Tax Advice platform.
Here’s how to use them:
Provide accurate information:
Share the complete details of your Tax Advice US Bank Account including:
• Account holder's name (as it appears on your Tax Advice profile).
• Routing number (ABA Routing Number).
• Account number.
• Receiving bank’s name and address (these details are provided in your Tax Advice account).
Instructions for the sender:
Instruct the sender to make a domestic wire transfer using the provided details.
Ensure the sender understands the potential costs associated with this type of transfer.
Processing time:
Wire transfers are usually processed more quickly, typically on the same day or the next business day.
Verify the receipt of funds:
Check your Tax Advice balance to confirm the arrival of the funds.
You will receive a email notification once the money is available.
Manage your funds:
Just like with ACH transfers, you can manage your funds in various ways within the Tax Advice platform.
What happens if the sender enters my bank details incorrectly?
If the bank details, such as the Account number or Routing number, are incorrect, the transfer may be rejected and returned to the sender. It is important to verify the accuracy of your details before sharing them.
Can I receive funds from international bank accounts outside the U.S.?
No, your U.S. Bank Account with Tax Advice only accepts ACH and Wire transfers from bank accounts within the United States.
Where can I find the SWIFT code?
The US Bank Account with Tax Advice does NOT currently support SWIFT payments.
What should I do if I don’t receive a transfer within the estimated time?
If the funds do not reflect in your Tax Advice balance within the estimated timeframe (1-5 business days for ACH, same day or next business day for Wire), contact the sender to confirm the transfer details.
If everything is correct, you can reach out to Tax Advice support for additional assistance at office@taxadvice.bg
If everything is correct, you can reach out to Tax Advice support for additional assistance at office@taxadvice.bg
My funds are missing OR have not arrived in my account.
Contact us here, and we will investigate the case. If you sent funds from your bank account, request a Trace ID from your bank for an ACH payment or an IMAD for a wire transfer.
Providing this information will help us track the transaction more quickly.
Providing this information will help us track the transaction more quickly.
Is there a maximum amount of money I can receive in my USA Virtual Account?
Yes, there are limits that may vary based on the type of transfer and your account profile.
To learn about specific limits, contact Tax Advice support by sending an email to office@taxadvice.bg
To learn about specific limits, contact Tax Advice support by sending an email to office@taxadvice.bg
Can I use my US Bank Account to pay bills in the U.S.?
No, the USA Virtual Account is designed only to receive funds. We will soon launch this functionality.
Is there a cost for receiving transfers into my USD Virtual Account?
You can deposit money free of charge.
Can I transfer funds from my USD Virtual Account to my bank account in my country?
Yes, you can transfer funds from your USD Virtual bank Account to your bank account in your country via SEPA Instant transfer network or using other withdrawal methods available on the platform.
Can I receive cryptocurrency withdraw in USD from Binance/Kraken/Bybit into my US Bank Account?
Yes, if you have supporting paperwork to clearly verify that you are the owner of the sending wallet and to support with documents /Source of Funds for of all the money transferred from this wallet.
Can I receive recurring deposits, such as payroll payments, in my USD Virtual Account?
Yes, you can use your USD bank Account to receive recurring deposits, such as payroll payments, as long as the sender is transferring from a U.S. bank account via ACH.
My bank made a microdeposit into my USD Virtual bank Account. How do I obtain the microdeposit amounts?
Contact us via email at office@taxadvice.bg to provide this information.
What types of transactions can I receive in my USD Virtual Account?
The following transactions are fully permitted for residents outside the U.S :
- First-party payments where you send USD from your bank, fintech app, or brokerage account.
- Third-party payments where a registered company sends USD from their bank account.
- Third-party payments from a family member’s bank account with the same last name.
- Third-party person-to-person payments under $2,000.
- First-party payments where you send USD from your bank, fintech app, or brokerage account.
- Third-party payments where a registered company sends USD from their bank account.
- Third-party payments from a family member’s bank account with the same last name.
- Third-party person-to-person payments under $2,000.
What are the differences between ACH and Wire ?
ACH (Automated Clearing House): A system for electronic transfers within the U.S. It is ideal for payroll, bills, and transfers between accounts. ACH transfers are slower (1-5 business days) but generally have lower fees.
Wire Transfer: A faster electronic transfer (same day or next business day), used for moving large sums of money. However, it is usually more expensive than ACH.
Wire Transfer: A faster electronic transfer (same day or next business day), used for moving large sums of money. However, it is usually more expensive than ACH.
Sending or withdrawing money
How do I configure my Solana wallet to accept USDC?
To configure your Solana wallet to accept USDC, you need to create a token account that is rent-exempt. Here’s a quick guide:
1.Set Up Your Solana Wallet
• If you don't have an existing Solana wallet, you can download a wallet like Phantom or Trust
• Create your wallet and save the recovery phrase.
• Skip this step if you already have a Solana wallet to receive your USDC.
2.Sent USDC to Your Receiving Wallet from a Sending Wallet like Phantom
• This will open up the USDC token account in the receiving wallet.
• Once funded, your wallet will be ready to accept USDC transfers!
1.Set Up Your Solana Wallet
• If you don't have an existing Solana wallet, you can download a wallet like Phantom or Trust
• Create your wallet and save the recovery phrase.
• Skip this step if you already have a Solana wallet to receive your USDC.
2.Sent USDC to Your Receiving Wallet from a Sending Wallet like Phantom
• This will open up the USDC token account in the receiving wallet.
• Once funded, your wallet will be ready to accept USDC transfers!
Why did my withdrawal get cancelled?
If your transaction failed or got cancelled, it could be due to a few common reasons:
1. Invalid Account Number: Make sure to check if you entered the correct account number. (error code = invalid_account_number)
2. Bank Failure: The receiving bank is unable to credit the funds to your account as your receiving limit has been reached or due to a temporary network issue. Please use another account or try again.
3. Name Mismatch: Ensure the name matches exactly with the recipient’s account.
4. Temporary banking partner issue: Don't worry! We'll keep trying to process your transaction until the funds settle.
5. Temporary network issue: The network experienced an issue resolving your transaction. Try again. (error code = blockhash_expired)
6. Insufficient Rent: Your wallet needs additional configuration. Submit a request here and we’ll help you. (error code = insufficient_rent)
7. Solana Wallet is Invalid: Your Solana wallet is new and cannot yet accept USDC. Follow instructions above to resolve. (error code = sol_wallet_rejection)
8. Other: An issue from none of the above was experienced and needs to be identified.
If all these reasons aren't applicable to your case and you have double-checked all information with your account, please email us at office@taxadvice.bg
1. Invalid Account Number: Make sure to check if you entered the correct account number. (error code = invalid_account_number)
2. Bank Failure: The receiving bank is unable to credit the funds to your account as your receiving limit has been reached or due to a temporary network issue. Please use another account or try again.
3. Name Mismatch: Ensure the name matches exactly with the recipient’s account.
4. Temporary banking partner issue: Don't worry! We'll keep trying to process your transaction until the funds settle.
5. Temporary network issue: The network experienced an issue resolving your transaction. Try again. (error code = blockhash_expired)
6. Insufficient Rent: Your wallet needs additional configuration. Submit a request here and we’ll help you. (error code = insufficient_rent)
7. Solana Wallet is Invalid: Your Solana wallet is new and cannot yet accept USDC. Follow instructions above to resolve. (error code = sol_wallet_rejection)
8. Other: An issue from none of the above was experienced and needs to be identified.
If all these reasons aren't applicable to your case and you have double-checked all information with your account, please email us at office@taxadvice.bg
Sending or withdrawing money from your USD Bank Account?
Once you have your money in your account, withdrawals are a matter of minutes!
For Euro withdrawals
You can withdraw your money with SEPA Instant transfer to your local accounts or wallets.
It can take as quickly as 2 minutes to see your money in your accounts or wallets!
For sending stablecoins out
Usually, settlement takes 5 minutes. It may show up as "pending" on your page 20 minutes after the funds have settled.
However, settlement may sometimes take up to 24 hours depending on our liquidity providers.
For Euro withdrawals
You can withdraw your money with SEPA Instant transfer to your local accounts or wallets.
It can take as quickly as 2 minutes to see your money in your accounts or wallets!
For sending stablecoins out
Usually, settlement takes 5 minutes. It may show up as "pending" on your page 20 minutes after the funds have settled.
However, settlement may sometimes take up to 24 hours depending on our liquidity providers.
How do I send or withdraw money to my wallets or local bank accounts?
1.Log into your Tax Advice account and click on US Bank Account
2. Choose your transfer type:
• SEPA transfer /Local currency account or EURO/
• Crypto transfer
3. SEPA Transfer:
*Add your Bank Details /Input your full Name and Account number/
4.Crypto Transfer
*Select a chain and paste your wallet address
5.Confirm your amount and details
6.Enter your PIN CODE and you’re all set.
2. Choose your transfer type:
• SEPA transfer /Local currency account or EURO/
• Crypto transfer
3. SEPA Transfer:
*Add your Bank Details /Input your full Name and Account number/
4.Crypto Transfer
*Select a chain and paste your wallet address
5.Confirm your amount and details
6.Enter your PIN CODE and you’re all set.
Can I use the details of my USD Bank Account at Tax Advice to make payments and have them deducted from my U.S. Bank account balance?
At the moment, it is NOT possible to make payments with your USD Bank Account.
We will soon launch this functionality.
You can use your account to receive your tax refund and payroll payments from employer companies through the ACH network.
We will soon launch this functionality.
You can use your account to receive your tax refund and payroll payments from employer companies through the ACH network.
